We apologize for any inconvenience, but we are unable to make modifications to existing orders. However, our customer service team will be happy to assist you with canceling the order if it has not been processed out yet, you can then proceed to place a new order. Please Contact our Emaill within 12 hours using the email address of the order buyer and provide us with your order number for a smooth and efficient process.

If you checkout as a guest without creating an account or logging in, you should receive an order confirmation email with an order number from us.Alternatively, you can also simply register or activate the account and set up the password on the login page using the same email address during guest checkout. Log into your account and click on Track orfer to view your order history and status.

Please let us know within 60 days of purchase if your order is missing. We would be happy to follow up and investigate for you. Further arrangements will be facilitated. No refund for missing parcels if the initial date of such enquiry/request is beyond 60 days of purchase.

If you have received an order confirmation email from us, your order was placed successfully! You can also log into your account to view your order history and search for your most recent order.